industry-news
Vapi Enables AI Phone Agents with Human-Level Conversation Quality
Vapi, the voice AI platform, has emerged as the leading infrastructure for AI phone agents, powering 50M+ calls per month. Its conversational AI engine achieves sub-300ms response latency—fast enough to eliminate awkward pauses in phone conversations. Customers include healthcare providers (appointment scheduling, patient follow-up), real estate firms (property inquiry handling), and e-commerce companies (order support). The platform handles interruptions naturally, remembers context across the conversation, and escalates to humans smoothly. At $0.05/minute, AI phone agents cost 70% less than human agents for routine calls.
2025年5月4日来源:Vapi
voice AIphone agentsVapicustomer serviceAI automation